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Up to 3 associations
$29a month
or $290 a year, two months free
- Up to 3 staff
- Unlimited requests
- 50 GB of document storage
For HOA and condo management companies
Owner records requests, on time.
When an owner asks in writing to see association records, state law starts a clock. HOAChime logs every request across every association you manage, counts that state's deadline, hides personal details before anything goes out, and keeps proof of what you sent.
Start your free trial
30 days free, no card. From $29 a month for up to 3 associations.
Open records requests
4 associations
- Paldam Shores Condominium, FLOverdue 1 day
- Oak Hollow Owners Association, TXDue Thursday
- Vista Grande Community Association, CADue Dec 4
- Cedar Ridge HOA, AZDue Nov 25
Example data
Late answers cost real money
The penalty for missing a records deadline is set in statute, and the owner's attorney fees usually follow.
$50 a day
Florida condominiums
Minimum damages from the 11th working day, for up to 10 days, plus attorney fees. Fla. Stat. 718.111(12).
$500
California associations
Civil penalty for each written request a court finds was unreasonably denied, plus attorney's fees. Cal. Civ. Code 5235.
$25 a day
Nevada associations
For every day past 21 days after a written request for the listed records. NRS 116.31175.
How it works
One list for every association, and the right date on every request.
The request comes in
Owners use your request page, or your staff log the letter, email or certified-mail request with the date it arrived.
HOAChime sets the date
The association's state and type decide the deadline: business, working or calendar days, that state's holidays, and any second clock the law adds.
You respond, with proof
Send copies through a secure link or set an inspection time. Withheld records get the state's reason, and every step is kept.
Built for the way records requests really arrive
A records request is a legal duty with a date on it. HOAChime is built around that date.
Every association in one list
Due this week, overdue and waiting on the owner, across all the associations you manage, with reminders to the manager who owns each request.
The right clock for each state
Florida condos get 10 working days and Florida HOAs 10 business days. California splits by the age of the record. Texas allows a written delay notice. HOAChime knows the difference.
Personal details found before release
Instant Privacy Scan finds Social Security, card, bank, driver's license, phone and email numbers and marks them for you to check before anything is sent.
Florida's checklist, built as you work
Florida condominium associations must give the owner a checklist of records provided and withheld, and keep it for 7 years. HOAChime writes it from the request.
Copy costs handled the legal way
Quote the copying and mailing cost and record the owner's agreement before copying where the law requires it, then track it as paid or waived.
A full history of every request
Who received it, what was sent, when, and every email in full, ready for the board or an attorney if an owner disputes it.
The clocks HOAChime counts
A selection of the deadlines HOAChime applies. Every state has its own page with the citation.
| State | Association | Deadline | Law |
|---|---|---|---|
| Florida | Condominiums | 10 working daysafter the written request is received | Fla. Stat. 718.111(12) |
| Florida | HOAs | 10 business daysafter the written request is received | Fla. Stat. 720.303(5) |
| California | HOAs and condominiums: this fiscal year's records | 10 business daysafter the association receives the request | Cal. Civ. Code 5210(b) |
| Texas | HOAs | 10 business daysafter a certified-mail request is received | Tex. Prop. Code 209.005 |
| Arizona | HOAs | 10 business daysto fulfill a request | A.R.S. 33-1805 |
| Nevada | Common interest communities | 21 daysafter the written request is received | NRS 116.31175 |
| Utah | HOAs | 10 business daysafter the association receives the request | Utah Code 57-8a-227 |
| Illinois | Condominiums | 10 business daysafter the written request; silence is a denial | 765 ILCS 605/19 |
See the rules for all 51 states and DC. Plain-English summaries, not legal advice.
One price for the whole company
Priced by the number of associations you manage, not per unit or per door. Every plan has the full records desk; larger plans add community managers, email from your own domain and board reports.
Street
Up to 10 associations
$99a month
or $990 a year, two months free
- Up to 5 staff
- Unlimited requests
- 100 GB of document storage
- A community manager for each association
- Email to owners from your own domain
Neighborhood
Up to 30 associations
$199a month
or $1,990 a year, two months free
- Up to 12 staff
- Unlimited requests
- 300 GB of document storage
- Everything in Street
- Board reports by association and manager
- Priority help
Community
Up to 75 associations
$299a month
or $2,990 a year, two months free
- Up to 25 staff
- Unlimited requests
- 1 TB of document storage
- Everything in Neighborhood
Region
Unlimited associations
$499a month
or $4,990 a year, two months free
- Unlimited staff
- Unlimited requests
- 3 TB of document storage
- Everything in Community
Prices in US dollars. Pricing details and questions.
Keep your management software
Your accounting and management system stays where it is. HOAChime handles one job it was not built for: owner records requests with a legal deadline, from the day they arrive to the day you can prove you answered.
Secure by default
Each company's records are kept apart from every other company's, encrypted at rest and in transit over HTTPS, and stored in US data centers. Records are never used to train an AI model.
Try it on your next request
30 days free, no card, no contract. Add your associations and log your first request in an afternoon.