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Owner records requests, on time.

HOAChime is a records-request desk for companies that manage homeowner and condominium associations. It logs each owner's written request, counts the state's deadline for that association, builds the checklist Florida requires, and hides owners' personal details before anything goes out.

The clocks HOAChime counts

When an owner asks in writing to see association records, state law starts a deadline. Miss it in Florida or California and the owner can collect damages or a penalty, plus attorney fees.

Records request deadlines by state
AssociationDeadlineLaw
Florida condominiums10 working daysfrom the written request, with a checklist of records provided and withheldFla. Stat. 718.111(12)
Florida HOAs10 business daysfrom the written requestFla. Stat. 720.303(5)
California HOAs and condominiums10 business daysfor this year's records; 30 days for the two years beforeCal. Civ. Code 5210
Texas property owners' associations10 business daysfrom the certified-mail request, or a written notice and up to 15 moreTex. Prop. Code 209.005

Plain-English summaries of each law, not legal advice.

What HOAChime will do

One place for every owner request across every association you manage.

  • Log every request

    The date it arrived, how it arrived, and which association it is for, so the clock starts from the right day.

  • Count the right deadline

    Working days or business days, holidays, certified-mail rules, and the extension notice Texas allows, for each state you work in.

  • Build the checklist

    Florida condominiums must list what was provided and what was withheld, and keep that list for seven years. HOAChime writes it as you release records.

  • Hide personal details

    Social Security, driver's license and account numbers, phone numbers and email addresses are found and blacked out for you to check before release.

  • Keep the record

    What was sent, to whom, and when, ready if an owner disputes it.

  • Work alongside your software

    Keep your accounting and management system. HOAChime handles the records requests.

From the makers of CivicRecordsOnline

CivicRecordsOnline handles public records requests for city clerks: state deadlines, redaction and a full audit trail. HOAChime brings the same work to association management.